ACC Funded Care
Panacea has been working with ACC to provide clients with home based rehabilitation for over eight years.
If you are injured in an accident in New Zealand, you will generally be covered by ACC - although obviously ACC will determine whether or not you are eligible for any payments or support. When you first consult a health professional about your injury, they will register details about you and your injury with ACC. You will be allocated an ACC claim number. This number is most important to you because it is the link between you, ACC and any health professional from whom you may seek advice and support in regard to your injury.
As well as helping to pay for your treatment, ACC may be able to provide other types of help. This depends upon your injury and personal circumstances. For more information visit www.acc.co.nz. If you have any questions you can call ACC on 0800 101 996. Have your claim number available so that ACC will be able to process your enquiry more speedily.
If you feel that you need help immediately, and there is a delay in ACC's ability to respond to you, then we are always able to provide support to you on a privately funded basis. Contact us for any information you may require and we will be happy to help.
If ACC do decide that you are eligible to receive support, then you are able to request Panacea as your provider.
Over eighty percent of the support we provide for ACC claimants is for people who are living with a serious injury. Most of these clients have either suffered a traumatic brain injury or a serious spinal injury. Their needs are as varied as the individuals themselves. Our many clients have helped us to understand what we need to do and how best to do it in order to provide them with the support they need to get on with their lives.
Our processes recognise and value your individuality. Support starts sometimes before you have even been discharged from hospital. One of our registered nurses will work with you to build the individualised support plan that will deliver the best results for you. Our service managers and coordinators will build a team of support workers with the skills and training needed to make sure that you are always supported effectively and safely.
We want to enable you to maintain control over your life and be able to focus on achieving your goals.
Where it is appropriate we are very happy to share your support with members of your family. We can offer them the opportunity to receive training and support from our team. We value the fantastic job that family caregivers do. They are often the "unsung heroes".
ACC has also contracted Panacea Healthcare to provide in the home, nursing services that are required as a result of an injury. Services such as wound care, medication assistance and pain management require the skills and experience of one of our registered nurses.
If as a result of your injury, you are unable to take care of your child or children, and you have no family members who can undertake that care temporarily, then you can discuss with ACC the specific kinds of support that you may need. For instance it may not be possible for you to bathe and dress your children, or take them to school. If ACC agrees that you need support in this way, then Panacea has the support staff to assist you.
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